Members only
Recovery Rates: Are you getting paid for all the work you do?
By Esther Carder, Partner, Kingston Smith
Are you working for free on a Friday? The average creative agency has a recovery rate of about 80% - that means they are not billing for 20% of the time they spend working on client work. What are the reasons for a low recovery rate and how can an agency address them to get the fees they deserve?
Members only
Fees, Utilisation and Recovery Rates: Getting the mix right in your business
By Adam Fennelow, Head of Services, DBA
The way hourly charge out rates, utilisation and recovery rates work together is key to the profitability of your business. The DBA's Adam Fennelow shares advice on how to balance them correctly.
Business skills, Financial
Free to view
Recovery rate: are you working for free every Friday?
By Paprika Software
Understanding your recovery rate is a key area to concentrate on as your business grows. How could you improve yours?
Members only
2022 DBA Annual Survey Report launch | DBA Member-only webinar
By Design Business Association
On 13 October, the 2022 DBA Annual Survey Report was launched, and Esther Carder, Partner at Moore Kingston Smith presented a detailed analysis of the benchmarking data and trends across key performance metrics affecting design agencies, and gave insight into how to apply these valuable findings to your business. Our flagship report analyses fees, salaries, utilisation, income, recovery rates, benefits and trends of DBA member agencies. Watch the full recording here.
Financial, HR, New business & client relations
2021 DBA Annual Survey Report launch | DBA Member-only webinar
Join us at the 2021 DBA Annual Survey Report Launch, where Esther Carder, Partner at Moore Kingston Smith will present a detailed analysis of the benchmarking data and trends across key performance metrics affecting design agencies, and give insight into how to apply these valuable findings to your business. Our flagship report analyses fees, salaries, utilisation, income, recovery rates, benefits and trends of DBA member agencies.
Members only
2021 DBA Annual Survey Report launch | DBA Member-only webinar
By Design Business Association
On 13 October, the 2021 DBA Annual Survey Report was launched, and Esther Carder, Partner at Moore Kingston Smith presented a detailed analysis of the benchmarking data and trends across key performance metrics affecting design agencies, and gave insight into how to apply these valuable findings to your business. Our flagship report analyses fees, salaries, utilisation, income, recovery rates, benefits and trends of DBA member agencies. Watch the full recording here.
Financial, HR, New business & client relations
Members only
DBA webinar: DBA Annual Survey Report launch 2020
By Design Business Association
Esther Carder, Partner, Moore Kingston Smith presented a detailed analysis of the benchmarking data and trends across key performance metrics affecting design agencies, and gave insight into how to apply these valuable findings to your business, at the 2020 DBA Annual Survey Report launch. The report analyses fees, salaries, utilisation, income, recovery rates, benefits and trends of DBA member agencies. It is the most valuable tool you will find to help you plan effectively for 2021 and you can watch the presentation here.
Members only
VIDEO: Launch event for the 2019 DBA Annual Survey Report
The 2019 DBA Annual Survey Report was launched on 10 October. Esther Carder, partner at Moore Kingston Smith presented her views on the findings of the report to an audience of DBA members.
The report analyses fees, salaries, utilisation, income, recovery rates, benefits and trends of DBA member agencies.
Business skills, Financial, HR, Maximise membership
DBA Members’ Forum | June Summary
By Design Business Association
In our June DBA Members' Forum we talked about profitability with a specific focus on recovery rates and client servicing. Here’s a...
Members only
DBA Annual Survey Report 2017 launch
By Design Business Association
Watch the launch of the DBA Annual Survey Report – an invaluable members-only business tool which enables you to benchmark your financial performance with those of your peers. Use your DBA member login to access the video.
Financial, HR, Maximise membership, New business & client relations
