Empathy. The single most important attribute of Design Leaders

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Design Leaders need a broad range of creative, technical, influencing and organisational skills, but none are as critical as empathy, says Diageo's Global Design Director, Jeremy Lindley. Here he explains why.

The future of work?

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When we think of the future of work, the tendency is to think of the shifting shape and nature of the workplace. Things are changing fast in that respect, not only driven by technological advancement and the well-documented aspirations of millennials, but also by a more universal expectation across all ages of workers. An expectation to have more flexibility, more control over the way we work, where we do it and when. But what of the 'how' we work as well; our approach to project teams?

What Clients Think 2019/2020

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The Up to the Light report ‘What Clients Think 2019/2020’, in association with the DBA, was recently launched at a DBA seminar covering many aspects of the client/agency relationship. Every year the report provides a fascinating insight into the thoughts and issues affecting a wide cross section of clients and their relationships with their agencies.

Key insights from the first DBA Employee Engagement Survey Report

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Employee engagement has never been so important; an engaged, happy and motivated workforce is an essential part of building a successful and competitive business. Working in partnership with JourneyHR, we are delighted to share our first DBA Employee Engagement Survey Report which explores to what extent we understand its true meaning and impact on businesses.

Exporting: Events, tradeshows and missions

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Events are one of the most effective ways to support companies looking for trade opportunities. Keep up to date with the Department of International Trade's calendar of events, webinars and tradeshows, to help your business export, explore new markets, make new connections and generate client business.

Diverse by design: Unlocking the power of inclusivity at Moving Brands

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One mistake many companies make is to measure diversity on how well they fulfil quotas. Moving Brands, on the other hand, believes it is more important to widen the pool of available talent by making the creative industries fundamentally more accessible.

Making the most of the 2019 DBA Annual Survey Report

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The DBA Annual Survey Report is highly valued by members; are you making full use of the information within to benchmark your business? The DBA's Head of Services, Adam Fennelow discusses how to maximise the report to benefit your business.

VIDEO: Launch event for the 2019 DBA Annual Survey Report

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The 2019 DBA Annual Survey Report was launched on 10 October. Esther Carder, partner at Moore Kingston Smith presented her views on the findings of the report to an audience of DBA members. The report analyses fees, salaries, utilisation, income, recovery rates, benefits and trends of DBA member agencies.

Listen up! How we can listen better to win more business

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To become a more effective, active listener in conversations with clients, here are some techniques new business practitioner Catherine Allison recently explored with Lucy Mann of Gunpowder Consulting in the latest Small Spark Theory podcast. Simple steps which you can put into practice to help win more business.

The Good Work Plan: Key changes in employment law coming soon

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The Good Work Plan has been dubbed as ‘the biggest overhaul in employment law for 20 years’. Our employment law partner Croner, provide a rundown of the changes that could most affect your business.