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DBA Roundup


A roundup of industry expertise, exclusive resources, business support and tools for your design business.

14/08/2024


News


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DBA Members’ Forum | August Summary


In our August DBA Members' Forum we had an energising conversation about working internationally. Here’s a summary of the conversation.

12/08/2024


News


Read more >>

DBA Members’ Forum | July Summary


In our July DBA Members' Forum we talked about right-sizing, how to spot it might be necessary, and what action to take. Here’s a summary of the conversation.

02/07/2024


News


Read more >>

New DBA board directors appointed at AGM


At the DBA’s Annual General Meeting on Thursday 27 June, the membership voted in three new board directors.

27/06/2024


News


Read more >>

DBA Members’ Forum | June Summary


In our June DBA Members' Forum we talked about profitability with a specific focus on recovery rates and client servicing. Here’s a...

05/06/2024


News


Read more >>

DBA Members’ Forum | May Summary


In our May DBA Members’ Forum we discussed financial benchmarking, bringing together expert advice and drawing on some in-agency examples. Here’s a summary of the conversation.

08/05/2024


News


Read more >>

DBA Design Effectiveness Awards 2024 | Winners shortlist announced


We’re delighted to announce the shortlist of winning entries for the DBA Design Effectiveness Awards 2024. Congratulations to the agency and client partnerships who will be taking home Bronze, Silver and Gold awards at our live event this autumn.

16/04/2024


News


Read more >>

Delivering value for money – a complex challenge


In 2014, 66% of clients considered their agency to be good value for money but this has decreased to only 45% in 2024. This is an important message to agencies because value for money is a key ingredient of any successful client/agency relationship. So, why the decline?

10/04/2024


News


Read more >>

DBA Members’ Forum | April Summary


In our April DBA Members' Forum, we were joined by Jonathan Kirk, author of Up to the Light’s annual What Clients Think report. Here...

09/04/2024


News


Read more >>

‘What Clients Think’ report: the annual snapshot of client/agency relationships


The 10th annual 'What Clients Think' report by Up to the Light, in association with the DBA, has been launched. Based on 675 in-depth client interviews, the report gives a unique view into client/agency relationships. Access the report and associated resources.

03/04/2024


News


Read more >>

Main Content

  • Escaping saturation in the UK market and having an adventurous nature were two key motivations for working internationally that stood out for me on the call. It’s not an easy or quick transition, but with the right attitude, it can be transformational.
  • Thoroughly understanding the brief and the specific territory is crucial for success. If you’re unfamiliar with the region, partnering with local experts can help.
  • Better still, get on the plane – with the national airline for extra cultural cues – and set up a pop-up agency for a period of time to help you to understand the market better.
  • Awareness of cultural sensitivities is vital. From local customs to business practices, do your research and be prepared to adapt. Even in the US, we may speak the same language, but the market is completely different.
  • For some on the call, having a local presence is essential for credibility and operational efficiency. If you’re just starting out it might not be necessary – but if you’re aiming for growth, then it’s a big consideration. 
  • Whether you have boots on the ground or not, having someone who speaks the language is crucial, and make sure you have a local lawyer too.
  • International growth can sometimes be sparked by a referral or a previous client moving into a new market. Relationships are key. One member mentioned using DBA Expert Lucy Mann to make sure they had an active plan to keep in touch with previous clients. 
  • Consider your regions carefully. One member suggested they’d only do work where they could take their kids. If you’re a B Corp, that might dictate certain markets or industries you can’t engage with. 
  • We’re in a strong position – British design is highly valued internationally – and you might find you’re paid more fairly.
  • Don’t forget to PR the work you are doing, international clients are watching – we had one member highlight their success was down to this. 
  • The Department for Business & Trade is a good place to start for the basics – and lean into your DBA network; we’re a friendly bunch and can connect you with members experienced in the markets you’re exploring.

There was much, much more covered in the hour – I hope you find these notes helpful. Join our next meeting on Monday 2 September, 4-5pm BST, look out for an email with the details in a few weeks.

We’ve captured the conversation highlights from the all the Members’ Forums which have taken place and they can all be found here.

DBA Roundup


A roundup of industry expertise, exclusive resources, business support and tools for your design business.

14/08/2024


News


Read more >>

DBA Members’ Forum | August Summary


In our August DBA Members' Forum we had an energising conversation about working internationally. Here’s a summary of the conversation.

12/08/2024


News


Read more >>

DBA Members’ Forum | July Summary


In our July DBA Members' Forum we talked about right-sizing, how to spot it might be necessary, and what action to take. Here’s a summary of the conversation.

02/07/2024


News


Read more >>

New DBA board directors appointed at AGM


At the DBA’s Annual General Meeting on Thursday 27 June, the membership voted in three new board directors.

27/06/2024


News


Read more >>

DBA Members’ Forum | June Summary


In our June DBA Members' Forum we talked about profitability with a specific focus on recovery rates and client servicing. Here’s a...

05/06/2024


News


Read more >>

DBA Members’ Forum | May Summary


In our May DBA Members’ Forum we discussed financial benchmarking, bringing together expert advice and drawing on some in-agency examples. Here’s a summary of the conversation.

08/05/2024


News


Read more >>

DBA Design Effectiveness Awards 2024 | Winners shortlist announced


We’re delighted to announce the shortlist of winning entries for the DBA Design Effectiveness Awards 2024. Congratulations to the agency and client partnerships who will be taking home Bronze, Silver and Gold awards at our live event this autumn.

16/04/2024


News


Read more >>

Delivering value for money – a complex challenge


In 2014, 66% of clients considered their agency to be good value for money but this has decreased to only 45% in 2024. This is an important message to agencies because value for money is a key ingredient of any successful client/agency relationship. So, why the decline?

10/04/2024


News


Read more >>

DBA Members’ Forum | April Summary


In our April DBA Members' Forum, we were joined by Jonathan Kirk, author of Up to the Light’s annual What Clients Think report. Here...

09/04/2024


News


Read more >>

‘What Clients Think’ report: the annual snapshot of client/agency relationships


The 10th annual 'What Clients Think' report by Up to the Light, in association with the DBA, has been launched. Based on 675 in-depth client interviews, the report gives a unique view into client/agency relationships. Access the report and associated resources.

03/04/2024


News


Read more >>
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